Shipping & Delivery Policy

Shipping & Delivery Policy — The Gecko Crawler

Thank you for shopping with The Gecko Crawler. This Shipping & Delivery Policy explains how and when your order will be shipped and delivered.

All orders are processed within 1–3 business days.
You will receive a confirmation email once your order has been shipped.

During high-volume seasons or holidays, processing times may be slightly extended.

We proudly offer fast, reliable worldwide shipping.

Delivery Time: 7–14 days (Maximum 2 weeks)
Most customers receive their order earlier, but we guarantee delivery within 14 days.

Shipping times may vary slightly depending on your country, customs clearance, or courier delays outside our control.

Once your package has shipped, you will receive an email with your tracking number and a link to monitor your delivery in real time.

If tracking information does not update immediately, this is normal—carriers may take 24–48 hours to scan the package.

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for:

If you need to change your address after ordering, contact us immediately.

If your package is lost or significantly delayed beyond 14 days, please contact us and we will help resolve the issue.

Stolen packages marked as “delivered” cannot be refunded, but we will assist you in filing a claim with the courier.

International orders may be subject to customs fees depending on your local laws.
These charges are the responsibility of the customer.

For any shipping-related questions, you can reach us at:

📧 TheGeckoCrawler@gmail.com
📌 The Gecko Crawler Customer Support